Training

Tel:
01604 871340

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Welcome to ASA Telemarketing

Our Mission

Providing professional Telemarketing and Telesales and business to business services that achieve client aims and objectives, at very competitive prices.

Our full range of services allow companies to: 

Increase Sales
Market Products
Create New Customers
Produce Profitable Sales
Exploit Business Opportunities
Retain And Develop Customers

Our Telemarketing and Telesales service offers resource that can be used for long and short term projects, gathering information for immediate use or future campaigns, provides cost effective and productive ways of enhancing  products and services, whilst penetrating new markets.

The major benefits of our Telemarketing and Telesales service are:

Cost Effective Investment
Working Within Your Company Ethos
Able To Respond To Changing Needs
Tailored To Specific Client Requirements 

Below are just some of the areas we operate in for Telemarketing and Telesales:  

Research
Credit control
Quality control
Data cleansing
Advertising sales
Response hotline
Feasibility studies
Mystery shopping
Database building
Customer surveys
Mail shot follow up
European projects
Information hotline
Customer help desk
Appointment setting
Subscription renewal
Hospitality promotion
Key account handling
New business research
Consumer interviewing 
New customer welcome calls  
Event & seminar confirmation
Lead generation and qualification
Outbound and inbound campaigns

In addition we undertake surveys involving physical visits to premises that may be combined with various types of telephone surveys. Reports on the quality and /or efficiency of service or agreed measurable standards, based on benchmarks or criteria, are supplied to clients.   

Results of projects with physical and telephone surveys are integrated to provide informative and comprehensive benchmarking against agreed standards such as Best Value and Good Practice in public and business sectors. Results are given in reports and comparative graphs that shows personal and /or departmental performance and averages against set and agreed standards.

Results are used to identify training and staffing needs or for the logistical delivery of information. Projects can be formulated to produce surveys and /or benchmark results for most situations.

Please contact us on 01604 871340 to discuss the options.